Resume of Mark McDougall

Current Experience

President of Association Management Group, Inc., and Executive Director of Health Level Seven International (HL7), a global professional association that develops standards for interfacing different types of computer systems in the healthcare industry and with members in over 50 countries. Since 1991 has overseen all aspects of HL7’s operations, the management of staff assigned to HL7, and managing HL7's annual budget, which has grown from $100k to more than $5 million.

Prior Experience

Executive Director (2000 - 2008), Coalition for Healthcare eStandards (CHeS) - an organization dedicated to accelerating the deployment of industry-wide data standards for improving the efficiencies throughout the healthcare supply chain.

Executive Director (1995 - 2002), Microsoft Healthcare Users Group (MS-HUG) – with Microsoft’s encouragement, McDougall incorporated and managed MS-HUG, an independent, nonprofit organization for developers and users of Microsoft products in the healthcare industry.

Vice President (1992 - 1995), College of Healthcare Information Management Executives (CHIME) - a professional society for the professional development of CIOs in healthcare organizations.

Vice President (1991 - 1994), Center for Healthcare Information Management (CHIM) - a trade organization of healthcare information system vendors and consulting firms.

Senior Consultant (1989 - 1991), Sheldon I. Dorenfest & Associates - conducted a variety of information systems related engagements for hospitals of all sizes located throughout the country. Typical engagements included determining information systems priorities, developing strategic information systems plans, and assisting with the selection of new systems.

Associate Director (1987 - 1989), Healthcare Information and Management Systems Society (HIMSS) - coordinated a major expansion of the society to serve the educational and professional growth needs of chief information officers, management engineers, information systems and telecommunications professionals. Membership doubled and conference revenues tripled within two years.

Management Engineer/Consultant (1983 - 1986), Chicago Hospital Council and Evangelical Health Systems - performed in-depth operational assessments and productivity improvement studies in over 20 hospitals located in the Chicago area. Conducted staffing studies and developed department-specific and hospital-wide productivity measurement and reporting systems.


B.S., University of Wisconsin - Madison • Industrial Engineering


  • Matson, Theodore A., and McDougall, Mark D., Information Systems for Ambulatory Care. American Hospital Publishing Inc., Chicago, IL 1990.
  • McDougall, Mark D., Covert, Richard P., and Melton, V. Brandon, Productivity and Performance Management in Health Care Institutions. American Hospital Publishing Inc., Chicago, IL 1989


Recipient, 2006 College of Engineering Distinguished Achievement Award, University of Wisconsin - Madison
Member, American Society of Association Executives
Fellow, Healthcare Information Management Systems Society